Frequently Asked Questions for the 2019 MONOPOLY® “Coast to Coast” Game (the “Game”) At McDonald’s®
General Information About The Game
All capitalized terms within these FAQs are defined in the Official Rules of the Game.
1. Who can play the Game at McDonald’s?
Eligibility is subject to the provisions of the Official Rules including, without limitation, the restrictions set out below:
The Game is open only to residents of Canada, and there is no age limit to play the Game.
The employees of Prize Partners and Reward Partners may participate in the Game but are not eligible to receive and may not claim any Prize or Reward supplied or provided by the Prize Partner or Reward Partner or by an affiliated or parent company of the Prize Partner or Reward Partner for which they work.
Persons in any of the following categories are not eligible to participate in, or to win a Prize in, the Game: (a) any person who, on or after May 1, 2019, was or is a director, officer, employee, member, manager, agent or franchisee of any one or more of the following: any of the Game Entities, or any one or more of the Game Entities’ respective divisions, parents, subsidiaries, affiliated companies, franchisees, advertising and promotional agencies, representatives, service agencies or independent contractors; (b) any individual engaged in the development, production or distribution of materials for the Game; (c) any person who, on or after May 1, 2019, was or is a director, officer, employee, member, manager, agent or franchisee/dealer of one or more of the Prize Partners or Reward Partners, or of any Prize or Reward Partner’s divisions, parent company, subsidiaries, affiliated companies, dealers and dealerships, franchises, representatives, service agencies or independent contractors (except as set out above); and (d) any person who is or purports to be an immediate family member (defined as spouse, dependent for federal income tax purposes, half-sister, half-brother, or step-, biological, foster, in-law or adoptive mother, father, sister, brother, daughter or son) of, or who resides or is domiciled in the same household as, any person in any of the preceding categories.
2. Are there other promotions offered by McDonald’s during the Game Period?
There are other promotions that may be offered by the Sponsor at approximately the same time as the Game, including:
-The My McD’s® App Sweepstakes/Appstakes (see www.mcdpromotion.ca/en-ca/appstakes for details and Official Rules)
- McDonald’s Social Media Contest (see www.mcdpromotion.ca/en-ca/moneymondays for details and Official Rules)
Each promotion has its own method(s) of entry and Official Rules. A person can participate, if eligible, in the Game and also can participate, if eligible, in the App Sweepstakes/Appstakes and/or McDonald’s Social Media Contest.
3. What are the dates for the Game?
It is planned that Game Pieces will be available in participating McDonald’s restaurants in Canada on specially marked packages beginning on or about October 8, 2019, and ending on or about November 11, 2019. However, Game Pieces that remain in participating McDonald’s restaurants in Canada on November 12, 2019, will be distributed to the public until they are gone (but in no event later than the Prize redemption deadline of December 3, 2019), at which point the Game will end.
How to Play the Game
4. How can I find a copy of the Official Rules?
The Official Rules will be available at participating McDonald’s restaurants in Canada until December 31, 2019, and online at www.mcdpromotion.ca/en-ca/rules, until December 4, 2019.
To receive a copy of the Official Rules, mail (for actual receipt by the Redemption Centre by December 31, 2019) in a postage-paid outer envelope, a self-addressed, postage-paid envelope to McDonald’s Redemption Centre as follows:
2019 MONOPOLY® Official Rules Request
P.O. Box 12160
Saint John, NB E2L 5E7
Limit one (1) self-addressed, postage-paid envelope per outer envelope.
5. What is a Game Piece and what is a Game Stamp?
During the Game, while supplies last, certain menu items come in specially marked packaging that includes a Game Piece affixed to the packaging.
One (1) Game Piece is affixed to the specially marked food and beverage packages (see FAQ #6 for a list of those packages), while supplies last. Two (2) Game Stamps are found on each Game Piece. Two (2) Game Pieces are affixed to the 20-piece Chicken McNuggets® specially marked package, while supplies last.
An eligible person can also receive a Game Piece without purchasing food by following the directions in FAQ #7 below, and in Rule 3.C.(ii) of the Official Rules.
6. Where do I get a Game Piece to play the Game?
One (1) MONOPOLY® Game Piece (with two (2) Game Stamps) can be found on the following specially marked food and beverage MONOPOLY® Game packages (while supplies last):
- medium and large hot McCafé® beverages (Premium Roast Brewed Coffee, Tea, Mocha, Latte, Cappuccino, Americano and Deluxe Hot Chocolate)
- extra large hot McCafé® beverages (Premium Roast Brewed Coffee or Tea only)
- medium and large Fountain Drinks
- medium and large Triple Thick Milkshake®
- Big Mac® sandwich
- Double Big Mac® sandwich
- Quarter Pounder® sandwich
- Quarter Pounder with Cheese® sandwich
- Double Quarter Pounder with Cheese® sandwich
- Quarter Pounder® BLT sandwich
- Double Quarter Pounder® BLT sandwich
- Mighty Angus® Original sandwich
- Bacon and Cheddar Angus sandwich
- McChicken® sandwiches
- Seriously Chicken with Tomato & Mozzarella with Grilled Chicken sandwich
- Seriously Chicken with Tomato & Mozzarella with Crispy Chicken sandwich
- Seriously Chicken BLT with Crispy Chicken sandwich
- Seriously Chicken BLT with Grilled Chicken sandwich
- Chicken and Bacon Signature McWrap® with grilled chicken
- Chicken and Bacon Signature McWrap® with crispy chicken
- Caesar Signature McWrap® with grilled chicken
- Caesar Signature McWrap® with crispy chicken
- 10-piece Chicken McNuggets®
- large Fries
- Sausage ‘N Egg McMuffin® sandwich (excludes Sausage McMuffin® sandwich)
- Bacon ‘N Egg McMuffin® sandwich
- Hash Brown
Two (2) MONOPOLY® Game Pieces (each with two (2) Game Stamps) can be found on the following specially marked MONOPOLY® Game package, while supplies last:
- 20-piece Chicken McNuggets®
7. Can I play the Game without purchasing a food item?
A Participant has an alternative means of entry into the Game (an “AMOE”). That Participant can request a Game Piece, without buying a food item, by mailing, in a postage-paid outer envelope, a self-addressed envelope (a “Request”) bearing sufficient return postage and bearing on its exterior the Participant’s complete return mailing address to:
2019 MONOPOLY® “Coast To Coast” Game at McDonald’s® Game Piece Request
P.O. Box 12158
Saint John, New Brunswick, Canada, E2L 5E7
DO NOT SEND ANY POTENTIALLY WINNING GAME MATERIAL(S), COMMENTS OR QUESTIONS TO THIS ADDRESS.
While supplies last, one (1) Game Piece (consisting of two (2) Game Stamps) will be mailed in response to each Request that complies with these requirements. Outer envelopes containing requests must be postmarked no sooner than September 24, 2019, and no later than November 12, 2019, and must be actually received at the above address no later than November 19, 2019.
See complete details which apply to requesting a Game Piece without a purchase in Rule 3.C.(ii) of the Official Rules.
8. How do I play the Game?
To play the Game, first obtain a Game Piece which contains two (2) Game Stamps. Then carefully peel each Game Stamp from its backing on the Game Piece, or from the specially marked package to which the Game Piece is affixed, to determine if a Game Stamp is an “Instant Win” Game Stamp, which potentially may win a Prize, or is a “Collect and Win” Game Stamp which is part of a potential Winning Combination in the Game. Rule 6 of the Official Rules outlines how to claim a Food Prize, an “Instant Win” Prize and a “Collect and Win” Prize and provides details and deadlines in the Game.
9. Where do I get an Official Game Board?
A Game Board is not required to play the Game.
A Participant can obtain an official Game Board (a “Game Board”) for the Game (a) while supplies last, at any participating McDonald’s restaurant in Canada; (b) at the sole discretion of the Sponsor, in one or more sub-markets in Canada, via direct mail, or newspaper insert or otherwise until the Game ends; and (c) online at www.mcdpromotion.ca/en-ca/gameboard. Note that if a Participant goes to www.mcdpromotion.ca/en-ca/gameboard to obtain a Game Board, he/she must print out the Game Board from the website at his/her sole cost.
How to Claim a Prize
10. Who can claim a Prize in the Game?
There is no age limit for claiming a Food Prize in the Game. In order to claim a Non-Food Prize (either “Instant Win” Non-Food Prize or “Collect and Win” Prize) in the Game, a Participant must be of the age of majority in his/her province/territory of residence as of the date the Prize is being claimed, or must be the parent/legal guardian of a Minor who is a potential Prize winner.
The Age of Majority for the following provinces is eighteen (18) years old: Alberta, Manitoba, Ontario, Prince Edward Island, Quebec and Saskatchewan.
The Age of Majority for the following provinces/territories is nineteen (19) years old: British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut and Yukon Territory.
11. How do I claim a Food Prize?
Potential winning “Instant Win” Game Stamps for McDonald’s food items that are Food Prizes in the Game may be claimed at the counter, at a kiosk or at the Drive Thru at any participating McDonald’s restaurant in Canada by 11:59:59 p.m. Local Time on December 3, 2019.
Before placing a food order, a Participant must inform a McDonald’s restaurant counter person or, if applicable, a Drive Thru McDonald’s person that the Participant wishes to claim a Food Prize. Then, the Participant should present his/her potential winning original Food Prize Game Stamp to that McDonald’s person.
Note : A Food Prize may be claimed only during the hours that food item is served and only on a visit subsequent to the visit during which the Participant obtained the applicable Game Stamp for that Food Prize. No “Instant Win” Game Stamp for a Food Prize is valid in combination with any other offer or discount. Only one (1) Food Prize redemption is permitted per Participant per visit to a participating McDonald’s restaurant. All visits to the same restaurant within a two-hour period are deemed to constitute a single visit.
See Rule 7.A. of the Official Rules for further details concerning Food Prize redemption.
12. What is a “Sandwich” Prize?
This Prize may be claimed for any one (1) of the following and for no other sandwich or food item: Big Mac® • Quarter Pounder with Cheese® • McChicken® • Filet-O-Fish® • Hamburger • Cheeseburger • Double Cheeseburger • McDouble® • Junior Chicken.
13. How do I claim a $10 or $50 McDonald’s® Card Prize?
To claim this Prize, a Participant with an “Instant Win” Game Stamp that indicates a $10 or $50 McDonald’s® Card Prize first must visit a participating McDonald’s restaurant in Canada and ask to see the McDonald’s restaurant manager to obtain an empty McDonald’s® Card. Participant should show his/her potential winning Game Stamp to the restaurant manager, but do not give the Game Stamp to the manager or any other restaurant employee, the Participant will need to keep it. That empty McDonald’s® Card will not be activated, but will come with instructions informing the Participant how to proceed to claim the McDonald’s® Card Prize.
The deadline for completing the online portion of a claim for this Prize is 11:59:59 p.m. Local Time on December 3, 2019.
14. What is the deadline for claiming a Food Prize or Non-Food Prize?
The deadline for claiming all Prizes is no later than December 3, 2019.
15. Why do I have to answer a Skill-Testing Question?
Answering a Skill-Testing Question is a legal requirement in Canada for contests such as MONOPOLY® “Coast to Coast” Game at McDonald’s. A potential winner must correctly answer a Skill-Testing Question, without assistance of any kind, whether electronic, mechanical or other, before he/she can be declared the winner of any Prize in the Game.
How to Earn Rewards
16. Is there a Property Tracker for the 2019 Game like last year?
Yes! There is a Property Tracker. The Game provides a property tracker (“Property Tracker”) for convenience for a Participant to potentially earn Rewards (described below) using the Property Tracker. In order to use the Property Tracker, a Participant must be thirteen (13) years of age or older. During the Game Period, and until 2:59:59 a.m. Eastern Time (“ET”) on December 4, 2019, a Participant can access the Property Tracker via his/her My McD’s® App, or use the Property Tracker at the Property Tracker website www.mcdpromotion.ca (“Website”) to potentially earn Rewards and keep track of the “Collect and Win” properties that he/she collects in the Game. Each time a Participant successfully enters ten (10) unique Codes from any Game Stamps (“Collect and Win”, “Instant Win” or “Instant Win” Food Prizes) in the Property Tracker, a message will appear that the Participant has earned a reward (each a “Reward” and collectively “Rewards”). There is a maximum of eight (8) Reward levels available for a Participant to achieve. All valid Codes must be entered into the Property Tracker by 2:59:59 a.m. ET on December 4, 2019, in order to count towards a Reward.
Note: Even though a Participant uses the Property Tracker to keep a record/log of the Participant’s collected properties/airports/highways, the Participant MUST RETAIN ALL OF THE PARTICIPANT’S ORIGINAL GAME STAMPS because the Participant may be required to produce one or more original Game Stamps in order to make a valid claim for a Prize in the Game. Entry of a Code in the Property Tracker will not be accepted as a substitute, or proxy, for an original Game Stamp.
17. How do I sign up for the Property Tracker?
A participant who is thirteen (13) years of age or older must use the My McD’s® App or go to the Property Tracker Website (www.mcdpromotion.ca) (the “Website”) and create a “My Account”. To begin, the Participant must click on “Sign Up” from the navigation bar to be taken to “Registration”. Then a Participant must follow the instructions on the website.
18. What are the technical requirements for the Property Tracker?
To use the Property Tracker, you will need:
Via My McD’s® App:
iOS 10.0+ (Running Safari Mobile Browser);
Android: 4.4+ (Running Chrome Browser)
iOS 10.0+ (Running Safari Mobile Browser);
Android: 4.4+ (Running Chrome Browser)
Mac OS 10.14: Safari 12+, Firefox 66+;
Windows 7, Windows 10: Chrome 74+, Firefox 66+
While all efforts are made to support current browsers and devices, new browsers and devices may not be supported if brought to market after the development of the Property Tracker Website. The Sponsor is not responsible for any browser/device-supporting issues.
19. How do I change my password when using the Property Tracker?
To change a password for the Property Tracker, Participant must first click on the “Forgot Password” link on the “Log In” page located under the ‘‘Password” field, then enter the email address the Participant used to register with, and click the red “Reset Password” button. An email with directions to reset the password will be sent to the Participant’s registered email address. Reset password emails should take approximately five (5) to fifteen (15) minutes to send. If the Participant has not received his/her email in this time frame, the Participant should check his/her spam folder. Click on the red “Reset Password” link in the email. After clicking the red “Reset Password” button, the Participant will be prompted to reset his/her password. Please note that passwords are case sensitive and must have eight (8) to twelve (12) characters and must contain at least one (1) uppercase character (A-Z); one (1) lowercase character (a-z); and one (1) numeric digit (0 to 9); special characters such as : ~ ! @ # $ % ^ & *_-+ = are allowed but not required. Spaces are not allowed. Once a Participant has created and confirmed his/her new password, click the red “Reset Password” link. A reset password confirmation page will be served and from there a Participant can click on the “Home” button to return to the Home Page where he/she will automatically be signed in and can continue entering Codes.
20. When can I track Codes using the Property Tracker?
The Property Tracker is available beginning at 12:00:00 a.m. ET on October 8, 2019, through 2:59:59 a.m. ET on December 4, 2019.
21. Where can I find Codes to enter into the Property Tracker?
Game Stamps have a 12-digit Code printed on them. Those Codes can be entered into the Property Tracker to track properties.
12-digit Codes are also printed on Food and Non-Food “Instant Win” Game Stamps and may also be entered into the Property Tracker but only for the purpose of earning Rewards.
22. Should I throw away my Game Stamps once I track them online in the Property Tracker?
No. A Participant must save his/her original Game Stamps!
23. Is there a daily limit of how many Property Codes I can track per day?
No, a Participant can enter as many Codes as he/she has.
24. I have collected all of the “Collect and Win” Game Stamps required to complete a property set (or an airport or highway set) for a Winning Combination in the Property Tracker! What should I do now?
If a Participant has collected all of the “Collect and Win” Game Stamps required to complete a property set (or an airport or highway set) for a Winning Combination, see Rule 7 of the Official Rules for complete details about how to begin to redeem the applicable Prize.
25. What conditions apply to all of the Reward Codes?
Each Reward Code expires at 11:59:59 p.m. ET on December 31, 2019.
Each Reward Code can only be used once.
Reward Codes cannot be combined with any other deal, promotion, discount or offer. Reward Codes cannot be transferred or sold and are not valid on previously purchased items.
Reward Codes cannot be used toward the purchase of gift cards, e-gift cards or alternate products (where specific products or selections are specified) and are not valid for payment on any previous purchase(s).
Limit one Reward Code per order. Limit one (1) Reward Code for each Reward level per My Account.
26. Can a Participant earn Rewards by entering Codes in the Property Tracker?
Yes! When a Participant successfully enters ten (10), twenty (20), thirty (30), forty (40), fifty (50), sixty (60), seventy (70) and eighty (80) Codes from any Game Stamps in the Property Tracker, a message will appear that the Participant has earned a Reward.
Reward Level Descriptions
Level I Reward Ten (10) Codes Entered in Property Tracker: When a Participant enters the tenth (10th) unique Code into his/her Property Tracker, he/she will earn a Kobo.com Reward Code valid for 40% off a single purchase of $10 or more, with a maximum of three (3) selected eBooks found at www.kobo.com/ca/en/p/monopoly.
Level II Reward Twenty (20) Codes Entered in Property Tracker: When a Participant enters the twentieth (20th) unique Code into his/her Property Tracker, he/she will earn a Skullcandy® Reward Code, valid for 40% off the MSRP of products featured sitewide on up to a maximum of five (5) items at www.skullcandy.ca. Offer includes free standard shipping within Canada. See terms at www.skullcandy.ca.
Level III Reward Thirty (30) Codes Entered in Property Tracker: When a Participant enters the thirtieth (30th) unique Code into his/her Property Tracker, he/she will earn a Bloomex® Reward Code, valid for one (1) of four (4) items available at https://bloomex.ca/monopoly at 40% off the regular price plus free standard shipping anywhere in Canada that Bloomex® delivers.
Level IV Reward Forty (40) Codes Entered in Property Tracker: When a Participant enters the fortieth (40th) unique Code into his/her Property Tracker, he/she will earn a Subdirect Reward Code, valid for a discount of 5% to 33% off a yearly subscription to a selection of fifty-eight (58) titles at www.subdirectmagazines.com. The exact discount varies by title. Limit one (1) magazine subscription Reward Code per order. See email for instructions to claim this Reward.
Level V Reward Fifty (50) Codes Entered in Property Tracker: When a Participant enters the fiftieth (50th) unique Code into his/her Property Tracker, he/she will earn a Yamaha® Reward Code, valid for 30% off accessories and apparel (excluding online Parts Catalogue) on www.yamaha-motor.ca/mcdonalds plus free standard shipping within Canada.
Level VI Reward Sixty (60) Codes Entered in Property Tracker: When a Participant enters the sixtieth (60th) unique Code into his/her Property Tracker, he/she will earn a www.canvaspop.ca Reward Code, valid for a 50% discount off the cost of all products at www.canvaspop.ca including free standard shipping within Canada. See terms at www.canvaspop.ca.
Level VII Reward Seventy (70) Codes Entered in Property Tracker: When a Participant enters the seventieth (70th) unique Code into his/her Property Tracker, he/she will earn a Bouclair Reward Code valid for Twenty-Five Dollars ($25) off each minimum Seventy-Five Dollar ($75) purchase (before taxes) in store or online at bouclair.com/mcdonaldsrewards. Maximum discount of $50 off a minimum One Hundred Fifty Dollar ($150) or more (before taxes) purchase. See terms at bouclair.com/mcdonaldsrewards.
Level VIII Reward Eighty (80) Codes Entered in Property Tracker: When a Participant enters the eightieth (80th) unique Code into his/her Property Tracker, he/she will earn a PKG Reward Code, valid for a 40% discount off the regular price of all products featured sitewide at www.PKGshop.ca including free standard shipping within Canada. See terms at www.PKGshop.ca or fr.pkgshop.ca.
There are no additional Rewards available to any Participant who enters more than eighty (80) Codes into his/her My Account.