McDonald's
 

Frequently Asked Questions (“FAQs”) for the
"My McD's® App Sweepstakes"
(the "App Sweepstakes" or "Appstakes")

All capitalized terms within these FAQs are defined in the Official Rules of the App Sweepstakes.

  • 1. What is the App Sweepstakes?

    The My McD’s® App (the “App”) provides consumers with various weekly food discounts or other food related offers/deals, nutrition information and benefits, all available through the App. The food discounts and other food-related offers or deals are referred to individually as an “Offer” or “Deal” and collectively as “Offers” or “Deals”.” The food discounts and other food-related Offers or Deals may vary in content and number in different regions of Canada.

    The period during which a Participant can enter the App Sweepstakes (the “Sweepstakes Period”) begins on October 8, 2019 at 12:00:00 a.m. Local Time and ends on November 11, 2019 at 11:59:59 p.m. Local Time.

    During the Sweepstakes Period, the Sponsor is conducting a Sweepstakes via the App. To become a participant in the App Sweepstakes (a “Participant”), a person first must obtain the App from the Apple App store (“App Store”), or get it from Google Play, download the App to his/her digital device (a “Digital Device”) and complete registration. The Digital Device specifications required to download the App on a Digital Device are set out in the App Store or Google Play, as applicable. See FAQ #3 below which describes who is eligible to enter the App Sweepstakes and become a Participant. You can also enter the App Sweepstakes without using the App as set out in rule 5.D. of the Official Rules.

    Note: Data rates may apply to the installation and/or utilization of the App and to carrying out the steps necessary to enter the App Sweepstakes. These rates are the sole responsibility of each Participant.

  • 2. How do I Install the App?

    An Eligible Person (see Rule 2 of the Official Rules) who wishes to download, register and activate the App to receive Offers/Deal and participate in the App Sweepstakes will need an electronic device that is compatible with the App’s system requirements (“Digital Device”) and a valid email address. The Eligible Person then must download the free App from the App Store on iOS or Google Play on the Android operating system and install and activate the App on his/her Digital Device.

    My McD’s® App System Requirements:

    • Android™ 5.0+
    • iOS 10.0+ compatible with iPhone iPad and iPod Touch

  • 3. Who is eligible to enter the App Sweepstakes?

    The App Sweepstakes is open to Canadian residents who are 13 years of age or older. Persons in any of the following categories are not eligible to participate in, or to win the Prize (the “Prize”) in the App Sweepstakes: (a) any person who is not a resident of Canada; (b) any person who, on or after April 1, 2019, was or is a director, officer, employee, member, manager, agent or franchisee of any of the App Sweepstakes Entities (see Rule 3); (c) any individual engaged in the development, production or distribution of materials for the App Sweepstakes; (d) any person who is or purports to be an immediate family member (defined as spouse, dependent for federal income tax purposes, half-sister, half-brother, or step-, biological, foster, in-law or adoptive mother, father, sister, brother, daughter or son) of, or who resides or is domiciled in the same household as, any person in any of the preceding categories.

  • 4. How do I enter the App Sweepstakes?

    The Sweepstakes Period is divided into five (5) weekly entry periods. Each Contest Period begins at 12:00:00 a.m. Local Time at the location of the applicable App Sweepstakes Participant and ends at 11:59:59 p.m. Local Time at that App Sweepstakes Participant’s location on the last day of the applicable Contest Period.

    There are four (4) ways to enter the App Sweepstakes during each of the five (5) Contest Periods.

    1. Receive an Entry by completing an Order Using Mobile Ordering in My McD’s® App: An Eligible Person may use the App to order any menu item during the hours when that item is being served. One (1) Entry will be recorded on behalf of the Participant when he/she arrives at the restaurant, checks-in to his/her My McD’s® App and selects Mobile Ordering as the payment option, causing the order to be completed and the Payment Card associated with the Eligible Person’s App account to be charged. If by reason of any problem, whether mechanical, technical, due to human error or omission, or other means the order cannot be completed, no Entry will be recorded. Please refer to the instructions below in “D” and in Rule 5.D. of the Official Rules for no purchase entry.

    2. Receive an Entry by redeeming Any Offer or Deal Available in the My McD’s® App: An Eligible Person will automatically receive one (1) Entry into the App Sweepstakes when he/she redeems any Offer or Deal in the App on his/her Digital Device during the App Sweepstakes Period at any participating McDonald’s restaurant. One (1) Entry will be recorded on behalf of the Participant when he/she scans any Offer or Deal available through their My McD’s® App and causes the order to be completed. There is a limit of one (1) Offer or Deal per transaction. Only one (1) Entry will be recorded on behalf of the Participant per transaction regardless of whether he/she redeems any Offer or Deal and collects a McCafé® Mobile Rewards Sticker in the same transaction. If for any reason the Participant does not complete his/her purchase, then no Entry will be recorded.

      Note: If due to any mechanical, technical or human error, a Participant’s order can’t be completed, no Entry will be recorded. Please refer to the instructions in Rule 5.D. of the Official Rules for no purchase entry.

    3. Receive an Entry by scanning your McCafé® Mobile Rewards card on the My McD’s® App to collect a McCafé® Mobile Rewards Sticker: An Eligible Person will automatically receive one (1) Entry into the App Sweepstakes when he/she scans his/her McCafé® Mobile Rewards card and collects a digital McCafé® Mobile Rewards Sticker though the My McD’s® App during the App Sweepstakes Period at any participating McDonald’s restaurant. One (1) Entry is recorded on behalf of the Participant when he/she purchases an eligible hot McCafé® beverage at any participating McDonald’s restaurant and scans his/her McCafé® Mobile Rewards card on he/she My McD’s® App. Only one (1) Entry will be recorded on behalf of the Participant per transaction regardless of whether he/she redeems any Offer or Deal and collects a digital McCafé® Mobile Rewards Sticker in the same transaction. If for any reason the Participant does not complete his/her purchase, then no Entry will be recorded.

      Note: If due to any mechanical, technical or human error, a Participant’s order can’t be completed, no Entry will be recorded. Please refer to the instructions below in “D” and in Rule 5.D. of the Official Rules for no purchase entry.

    4. Receive an Entry by Mail Without Making a Purchase: If an Eligible Person wishes to have one (1) Entry recorded on his/her behalf without using Mobile Ordering, redeeming an Offer or Deal or scanning or redeeming a McCafé® Mobile Reward, that Participant must submit an entry (a “Mail-in Entry”) as follows: The Participant must manually print in ink and legibly on a piece of paper his/her complete name, street address (including province/territory and postal code), a daytime telephone number (including area code) and his/her valid email address. Then that Participant must place that paper in a postage-paid envelope and mail it to:

      My McD’s® App Sweepstakes Entry
      P.O. Box 12159
      Saint John, New Brunswick, Canada, E2L 5E7.

      Outer envelopes for Mail-in Entries with no return address on the outside will NOT be honoured. Mail-in Entries that are sent in business-reply envelopes, sent in envelopes that utilize or bear address labels or stickers, that are photocopied, hand-stamped, computer-generated or otherwise mechanically produced or reproduced, that are not addressed manually in ink, that fail in any way to comply with the requirements set out above in this sub-paragraph, or that are not mailed separately in separate envelopes bearing sufficient postage will NOT be honoured (i.e., there can be only one Mail-in Entry per envelope). The Entry Period into which a Mail-in Entry will be included will be determined by the date of receipt of the Mail-in Entry. All envelopes containing Mail-in Entries must be postmarked no later than November 12, 2019, and received by November 19, 2019. If a Mail-in Entry is received after November 19, 2019, no Entry will be recorded on behalf of the person who submitted that envelope.

    5. Limits: There is a limit of three (3) Entries per person per day (based on local time). There is a limit of one (1) Offer redemption per transaction. Only one (1) Entry will be recorded on behalf of the Participant per transaction regardless of whether he/she redeems any Offer and collects a McCafé® Sticker in the same transaction.

  • 5. What are the Sweepstakes Entry Periods?
    Entry Period Begins 12:00:00 a.m. Local Time Ends 11:59:59 p.m. Local Time Postmarked by Date Received by Date Drawing Date

    Week 1

    Oct. 8/19

    Oct. 14/19

    Oct. 14/19

    Oct. 22/19

    Nov. 26/19

    Week 2

    Oct. 15/19

    Oct. 21/19

    Oct. 21/19

    Oct. 29/19

    Nov. 26/19

    Week 3

    Oct. 22/19

    Oct. 28/19

    Oct. 28/19

    Nov. 5/19

    Nov. 26/19

    Week 4

    Oct. 29/19

    Nov. 4/19

    Nov. 4/19

    Nov. 12/19

    Nov. 26/19

    Week 5

    Nov. 5/19

    Nov. 11/19

    Nov. 12/19

    Nov. 19/19

    Nov. 26/19

  • 6. What are the App Sweepstakes Prizes?

    There are five (5) App Sweepstakes Prizes available to be won in the App Sweepstakes, one (1) per Entry Period. Each App Sweepstakes Prize winner will be sent a cheque for $5,000 CDN in approximately six (6) to eight (8) weeks following the date the person is declared to be the winner of the applicable App Sweepstakes Prize.

  • 7. How will Potential App Sweepstakes winners be notified?

    Following the draws held on or about November 26, 2019, the potential App Sweepstakes Prize winner whose Entry is drawn first in respect of a particular Entry Period will be notified by the Redemption Centre by email. Potential winning notifications will be sent via email within two (2) business days following the date of the draw, to the email address associated with a potential winner’s App or in the case of a potential App Sweepstakes Prize winner whose Entry was recorded in respect of his/her mail-in request, to the email address he/she provided in the request. See Rule 6.A. of the Official Rules for complete details concerning notification of potential App Sweepstakes winners.

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See you later!

You are leaving the McDonald's Corporation web site for a site that is controlled by a third party, not affiliated with McDonald's. The content and policies, including the privacy policy, on the site you are entering may vary from McDonald's viewpoints and policies. Please be sure to review the policies of every site you visit. McDonald's is not responsible for the opinions, policies, statements or practices of any other companies, such as those that may be expressed in the web site you are entering.

See you later!

You are leaving the McDonald's Corporation web site for a site that is controlled by a third party, not affiliated with McDonald's. The content and policies, including the privacy policy, on the site you are entering may vary from McDonald's viewpoints and policies. Please be sure to review the policies of every site you visit. McDonald's is not responsible for the opinions, policies, statements or practices of any other companies, such as those that may be expressed in the web site you are entering.